Allentown, Pa. — Based mostly on shopper feed-back, PPL Electric powered has released a new client invoice design and style intended to be less difficult to go through. Commencing in August, PPL bills now consist of data about which business provides electric power and fee comparisons to PPL’s default support although PPL delivers electrical power, Pennsylvanians can shop about for a most well-liked supplier.
In addition to provider information and facts, costs will incorporate a calendar year-above-year comparison of customers’ energy use alongside with additional standard information and facts like present balance, because of dates, and payment possibilities.
PPLelectric.com has gone through sizeable adjustments with an updated style and design and more intuitive navigation equipment. The new self-assistance places of the internet site allow shoppers to tackle day to day transactions with no obtaining to make telephone calls. Self-company tools include building payments, signing up for payment preparations, reporting outages, taking care of vitality use, and other alternatives.
Consumers will be asked to make a world-wide-web profile to use on the web self-assistance. After a profile is made, prospects can change to paperless billing if wanted and pay online in a handful of clicks. The internet site is mobile welcoming for these who want to search utilizing a smartphone or tablet.